Collections with Alegra data
Agent reads overdue receivables directly from Alegra and works the full list via WhatsApp.
AI agents for ERP · Alegra
AI agent for Alegra — the first in LATAM.
The Pacunex AI agent for Alegra connects to your installation and operates via WhatsApp: collections, support and reports in Spanish, no ERP migration.
Controlled reads · Alegra remains the source of truth.
The problem
Alegra is your source of truth — but it is isolated
Today Alegra stores your receivables, invoices and customers. The problem is that data does not reach the collector's WhatsApp, the rep's briefing or the manager's report. The AI agent for Alegra solves exactly that bridge.
Alegra reports only IT knows how to run.
Overdue receivables visible in Alegra but with no automatic outreach channel.
Reps calling IT to ask for customer history.
How it works
How the AI agent connects to Alegra
- 01 · Access
Read access to Alegra
Alegra is cloud with a public REST API. Pacunex connects via OAuth and respects the scopes you authorize.
- 02 · Connector
Connector build
We model Alegra's key tables and endpoints (customers, invoices, receivables, products) in sandbox before touching production.
- 03 · Agent
First active agent
Collections, sales or reports — you pick the first case that goes live connected to your ERP.
- 04 · Pilot
Pilot with real data
The agent runs on a real slice of your Alegra and we measure KPI vs. baseline.
What it is
What the AI agent for Alegra does
A digital teammate that reads and writes in your Alegra to run commercial tasks via WhatsApp: collections, lead handling, reports and natural-language queries. It does not replace Alegra: it extends it.
Lead support with context
When a customer writes on WhatsApp, the agent queries their Alegra history in seconds.
Spanish reports on your ERP
Ask the AI and it queries Alegra to reply in natural language.
Audit of every operation
Every read and write on Alegra is logged with timestamp and attached conversation.
Sandbox first
We test against a Alegra sandbox before touching your production DB.
No lock-in
Your data stays in Alegra. You take the connector and your configs in standard format when leaving.
Integrations
Alegra and channels
Typical region: Colombia / LATAM. The AI agent connects Alegra with official WhatsApp Business and leading LLMs.
Alegra access
Direct databaseOfficial REST APIMCP (when applicable)Dedicated sandbox
WhatsApp channels
Meta Cloud BYOAOfficial HSM templates24h windowAntiban throttling
LLM models
Anthropic ClaudeOpenAI GPTGoogle GeminiGroq · MistralAutomatic rotation
Example cases
Typical cases with Alegra
Honest projections — Pacunex is in open beta.
No. 01
Collections directly from Alegra
The AI agent reads overdue receivables from Alegra and contacts each customer via WhatsApp.
Full coverage
No. 02
Quick reports on Alegra
Your manager asks in plain Spanish what used to need IT — the AI queries Alegra and replies instantly.
No more waiting on IT
No. 03
24/7 customer support
Customers ask about their balance, last purchase or next due date — the agent queries Alegra and answers.
Fewer calls to human support
Pioneers Program · limited seats
Be among the first LATAM companies with AI agents in your operation.
Guided implementation, special beta conditions and a direct voice in the roadmap.
- Personalized onboarding with our team
- Pioneer pricing throughout the beta
- Priority on new features
PROGRAM · 202612 / 25
Pioneros LATAM
- Company with an active management system
- IT team willing to integrate
- A real business case
- LATAM focus
FAQ
Frequently asked questions
Do I need a specific Alegra version?
We work with recent Alegra versions. In the first WhatsApp conversation we validate your exact version and access requirements.
Will the AI modify my Alegra database?
Only writes you explicitly authorize. By default we work with read permissions and log payment promises in a separate table or the field you indicate.
How long does it take to connect Alegra?
Approximately a week for Alegra connector sandbox, two weeks for pilot with real data and a month to measure the first agent's KPI.
Is my data copied to Pacunex?
No. The AI agent queries what it needs each turn via database, REST API or MCP and does not copy your database. Chat sessions and operational logs are stored encrypted in our infrastructure, isolated per company.
What if I upgrade my Alegra version?
The connector is adjusted. We maintain it with you during the contract; major changes are agreed in writing.
How much does the AI agent for Alegra cost?
Pioneers get pricing locked for 24 months. We share the exact proposal in the first WhatsApp conversation.
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Start today
Connect Alegra to an AI agent this month.
Let's chat on WhatsApp and build the first Alegra connector with you.