Recipient simulator
"Who receives what?" shows you the list and the reason for each inclusion, without sending anything.
Notifications
Nobody finds out late about what matters.
You define which events in your operation deserve an alert and who should get it. Pacunex sends it through the right channel — and lets you see who will get it before switching it on.
Simulate before sending · nothing goes out until you switch it on.
The problem
Important information stays inside the system
A payment came in, a promise expired, a case escalated. The data is in the platform, but the person who had to act finds out two days later — or never. And whoever tells them is someone who remembered to look.
Alerts that depend on someone remembering to check a screen.
Or the opposite extreme: so much automated email that the team already ignores it.
Rules nobody dares touch for fear of spamming customers.
How it works
How an alert is built
- 01 · You pick
Which event deserves an alert
From your operation's event catalog you pick the one you care about: a payment received, an expired promise, an escalated case.
- 02 · You define
Who and through where
You state who receives it and through which channel: email, WhatsApp or inside the system.
- 03 · You simulate
You see who will receive what
Before switching on, the simulator lists the recipients and the reason each one is in or out. Without sending a single message.
- 04 · You switch on
And adjust the text
You edit the template to your tone and brand, in a visual editor. The rule runs from there.
What it is
What automatic notifications are
An engine that, for each event in your business, decides who should find out and through which channel. What makes it usable is not that it sends: it is that you can see who will get it before switching it on.
The right channel
Email, WhatsApp or in-app alert. Each rule picks how it goes out.
Templates in your tone
A visual editor so the alert speaks like your company, not like a system.
Rules of your own
Each organization defines its own on top of a shared base that does not break.
PDF receipt
The alert can carry the generated receipt attached, ready to forward.
It groups instead of flooding
When many things happen at once, it groups the alerts into one instead of firing twenty.
Integrations
How it notifies
The channel is picked per rule, depending on who you are talking to.
Channels
EmailWhatsAppIn-appWeb push
ERPs and databases
AS2 by Asinfo (in production)Microsoft SQL ServerPostgreSQLMySQLREST API · MCPOther ERP: connector built in the pilot
Example cases
Typical cases
Honest projections — Pacunex is in open beta.
The customer gets their receipt on its own
The payment is registered and the PDF receipt goes out to the customer without anyone building it by hand.
Less admin work
The supervisor finds out when they should
A case escalates and the owner gets the alert right then, not in Monday's meeting.
Timely reaction
You switch on a rule without fear
You simulate first, see exactly who would get it, adjust, and only then switch on.
Zero accidental sends
Pioneers Program · limited seats
Be among the first LATAM companies with AI agents in your operation.
Guided implementation, special beta conditions and a direct voice in the roadmap.
- Personalized onboarding with our team
- Pioneer pricing throughout the beta
- Priority on new features
PROGRAM · 202612 / 25
Pioneros LATAM
- Company with an active management system
- IT team willing to integrate
- A real business case
- LATAM focus
FAQ
Frequently asked questions
Can I see who will get it before switching on?
Yes, and it is the module's most useful feature. The "Who receives what?" simulator lists the recipients and the reason each one is in or out, without sending a single message.
Can I change the text of the alerts?
Yes. Templates are edited in a visual editor, and each company has its own on top of a shared base. You can adjust tone, content and branding.
Won't it end up flooding my team with emails?
That is exactly the problem it avoids. When many events happen at once, it groups them into a single alert instead of firing one per event. And you switch each rule on yourself, after simulating it.
Which events can I notify?
The events of your operation: payments received, expired promises, escalated cases, among others. There is a catalog to choose from, and it grows with what your company needs.
Is my data copied to Pacunex?
No. The AI agent queries what it needs each turn via database, REST API or MCP and does not copy your database. Chat sessions and operational logs are stored encrypted in our infrastructure, isolated per company.
Keep exploring
You may also be interested in
Start today
Let the information reach whoever has to act.
Let's chat on WhatsApp, review which events in your operation deserve an alert and build the first rules with you.