100% ledger coverage
Not only the top 10% — the agent works the full list every day.
Overdue receivables · AI
Receivables recovery with AI: the collector that never sleeps.
Pacunex AI receivables recovery works your overdue ledger every day: talks via WhatsApp, logs every payment promise and hands only complex cases to your human collector.
Written confidentiality · we respect hours and holidays.
The problem
Receivables aging faster than your team
Hiring more collectors does not scale: they cost, churn and only touch the top 10% of your ledger. The problem is human capacity, not willingness. AI receivables recovery turns your overdue list into real WhatsApp conversations every day, without saturating your team.
Old cases nobody contacts again that get lost.
Phone-promised payments that never get logged.
New collectors taking months to learn the company tone.
How it works
How AI recovers receivables
- 01 · Prioritize
Reads and prioritizes the ledger
Each night the AI reads your overdue ledger and ranks it by amount, aging, historical behavior and propensity to pay.
- 02 · Contact
Talks via WhatsApp
AI contacts the customer in business hours with the right tone — formal, friendly or conciliatory.
- 03 · Log
Promises into the ERP
Every payment promise is auto-logged in your system with date, amount and attached conversation.
- 04 · Escalate
Hard cases to the human
When a case needs judgment (special discounts, complex refinancing, legal escalation), it hands off to the collector with full history.
What it is
What AI receivables recovery is
AI receivables recovery is the practice of delegating to an AI agent the daily handling of your overdue ledger: prioritization, contact, in-policy negotiation, promise logging and outcome reporting. What today takes a large team is operated by an AI agent with human supervision.
Tone tuned to customer profile
Formal with corporates, friendly with SMBs, conciliatory with sensitive cases.
In-policy negotiation
Discounts, terms and payment plans within the limits your management pre-approves.
Regional compliance
Respects schedules, holidays and data-protection regulation of the customer's country.
Daily manager report
Cases worked, promises obtained, amount collected this week.
Auditable traceability
Every conversation is recorded and queryable. You comply with internal and external audit.
Integrations
What it connects to
AI receivables recovery connects to your ERP without migrating anything and operates over official WhatsApp Business.
ERPs and databases
MicrosipDefontanaAspelTangoBind ERPAlegraPostgreSQL · MySQL · MSSQLREST API · MCP
WhatsApp channels
Meta Cloud BYOAOfficial HSM templates24h windowAntiban throttling
LLM models
Anthropic ClaudeOpenAI GPTGoogle GeminiGroq · MistralAutomatic rotation
Example cases
Typical scenarios
Honest projections — Pacunex is in open beta.
No. 01
Forgotten 60+ recovery
60-180-day cases nobody contacted again. AI recovers the conversation.
Incremental recovery
No. 02
Automated payment plan
Customer accepts N-installment plan — AI logs it in the ERP and monitors compliance.
On-time payments
No. 03
Pre-due reminder
Before invoice due date, AI sends a friendly reminder and reduces inflow to overdue ledger.
30+ aging stops growing
Pioneers Program · limited seats
Be among the first LATAM companies with AI agents in your operation.
Guided implementation, special beta conditions and a direct voice in the roadmap.
- Personalized onboarding with our team
- Pioneer pricing throughout the beta
- Priority on new features
PROGRAM · 202612 / 25
Pioneros LATAM
- Company with an active management system
- IT team willing to integrate
- A real business case
- LATAM focus
FAQ
Frequently asked questions
Does the AI negotiate with my customers alone?
The AI negotiates inside the rules your management pre-approves (max discounts, max terms, acceptable payment plans). Outside that range, it escalates to a human.
What if the customer asks to write off the debt?
The AI agent flags it immediately and routes the case to a human. Write-offs always stay outside autonomous scope.
Does it comply with the country's data protection law?
Yes. We respect schedules, holidays and local regulation (SRI Ecuador, SAT Mexico, SUNAT Peru, DIAN Colombia, Chile 19.628 law, etc.). The exact detail is signed in the security addendum.
Is my data copied to Pacunex?
No. The AI agent queries what it needs each turn via database, REST API or MCP and does not copy your database. Chat sessions and operational logs are stored encrypted in our infrastructure, isolated per company.
Does it work with any ERP?
Yes. We connect via database, REST API or MCP. We have dedicated sub-landings for Microsip, Defontana, Aspel, Tango, Bind and Alegra in the AI agents for ERP cluster.
How fast does AI recover receivables?
About two weeks for pilot with real ledger and a month to measure recovery vs. your previous baseline. Results vary with ledger quality and rule flexibility.
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Start today
Your overdue ledger worked every day by the AI.
Let's chat on WhatsApp and review together whether your ledger fits AI recovery.